Zoho One, the operating system for business, has just received a major update and we are overjoyed to share it with you. Three new OS-level services, a new app and several other features … we continue to pack Zoho One with value for our customers. All the updates in this post will be included in...Read More

No matter how great your product is, the one thing your customers are likely to remember is the direct interaction they have with your company. In fact, studies have found that 70 to 80% of customers are likely to stop doing business with a company because of bad customer service. News of bad service travels more than twice...Read More

This is a guest post by iovox. Are 60% of your sales updates not being logged in CRM? A new mobile tool from iovox helps Zoho CRM users eliminate lost opportunities and manual data entry. It’s a stunning number, but according to research cited in Sales Hacker, only 40% of sales updates are ever entered into CRM....Read More

Images can be a wonderful way to help create perception and provide context to what your website is about via visuals. Displaying beautiful imagery also makes your website look professional and helps you achieve a memorable online presence. A common problem you may face while creating your website is presenting a plethora of content without enough visuals to support it. Hiring...Read More

Zoho Forms is one of the leading form software solutions for lead generation and data collection. Since launching in 2015, we’ve been pioneers in offline data collection, offering a feature-loaded mobile app and customizable and responsive web forms. Many businesses also use Zoho Forms to collect data internally to log their issues, raise requests, and more. In most cases, the data collected through forms has...Read More

Exceptional customer support is at the core of any successful business. Your customers expect timely responses around the clock. In fact, responding quickly encourages people to pay more in the future, reports a Harvard Business Review study. Additionally, when dealing with global customers, your communication has to surpass language barriers. Speaking to customers in their language can help...Read More

Very often, employee retention and engagement are seen as responsibilities of the HR department or top management. However, research suggests that employees who give low ratings for their managers are four times more likely to move on to another job than their peers. Employees typically leave bad managers, not bad companies. Retention and engagement are key elements to success, and managers play a decisive role in...Read More

Many people who put quite a bit of effort into their presentations find they are still unable to engage much of their audience. Using unique, relevant images and specific design elements not only draws the audience’s attention, but also helps them retain the information they illustrate. Visual cues are key to reinforcing an idea, which...Read More

How often do you check your phone every day? 30 times? 50 times? Maybe even more. Did you know, the average user checks their smartphone more than 85 times a day. And we spend about 5 hours a day either browsing the web or using apps on our mobile phones. This includes the usage of productivity apps in our...Read More

Everyone talks and tweets about low-code platforms these days, but what is “low code,” really? This question popped into my brain when I was writing my previous post on the planning philosophy of app development. So I did some research on the origin of low code, and this is what I found. Basically, a low-code app development platform consists of two developer-facing parts: 1....Read More